CSSA

The CSSA is far more than a trade association – it is the customer’s guide to quality and reliability in the UK cleaning and support services market. Its dedication to training, marketing and dedication to its members’ interests has already made it one of the most respected trade organisations in history.

Many companies would like to contract out their support services, but are unsure of how to go about it. Look out for the CSSA logo on a contractor’s letterhead and business correspondence.  It is your warranty that a contractor is ethical, professional and provides good value for money. CSSA membership means than an organisation has been independently vetted and is required to adhere to its Code of Practice. Set up by the leading companies in the industry to monitor standards and ensure proper representation, the CSSA exists for the mutual benefit of the industry and it’s customer.

The CSSA is a leading force in the drive for professionalism and excellence through training and development. It works closely with the industry’s National Training Organisation (CSSNTO).

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BICSs

The British Institute of Cleaning Science, founded in 1961, is a body of individuals and companies who support the objectives of the institute in improving opportunities for education, training and qualifications within the cleaning industry. Through the achievement of these objectives the institute seeks to achieve better recognition and status for the cleaning industry and a raising of standards. There are 2960 individual members and of the 8420 registered cleaning companies in the UK only 220 have been accepted as corporate members. Companies who become corporate members are showing their commitment to these aims, their enthusiasm and support for the Institute and their wish to observe the Institute Code of Practice.

Individual membership is a visible sign of someone with qualifications and experience within the cleaning field.

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ISO 14001 was first published in 1996 and specifies the actual requirements for an environmental management system. It applies to those environmental aspects over which the organization has control and which it can be expected to have an influence.
ISO 14001 is often seen as the corner stone standard of the ISO 14000 series. However, it is not only the most well known, but is the only ISO 14000 standard against which it is currently possible to be certified by an external certification authority.
This standard is applicable to any organization that wishes to:

• implement, maintain and improve an environmental management system
• assure itself of its conformance with its own stated environmental policy (those policy commitments of course must be made)
• demonstrate conformance
• ensure compliance with environmental laws and regulations
• seek certification of its environmental management system by an external third party organization
• make a self-determination of conformance

Accreditation is seen as a company’s commitment to the environment and it’s handling of all waste produced in an environmentally friendly manner.

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ISO 9001:2000

ISO 9001:2000 is an internationally recognised standard. It is a standard which defines the elements an organisation or company needs to operate and maintain a Quality Management System. Orion believes the accreditation will further promote the culture of quality and customer focused activities that are already the cornerstone of its business. Orion’s objective is to continually improve its management system and organisational processes to ensure a high quality service is delivered, thereby enabling our clients to have complete confidence. We believe this accreditation firmly shows our commitment to quality and high standards at Orion. It is our aim to use the ISO 9001:2000 standard to ensure that we are doing everything possible to guarantee that our customers are receiving the highest quality service.

Orion is reassessed annually to ensure it is maintaining its system in accordance with the standard.

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ISO 14001 was first published in 1996 and specifies the actual requirements for an environmental management system. It applies to those environmental aspects over which the organization has control and which it can be expected to have an influence.

ISO 14001 is often seen as the corner stone standard of the ISO 14000 series. However, it is not only the most well known, but is the only ISO 14000 standard against which it is currently possible to be certified by an external certification authority.

This standard is applicable to any organization that wishes to:

• implement, maintain and improve an environmental management system
• assure itself of its conformance with its own stated environmental policy (those policy commitments of course must be made)
• demonstrate conformance
• ensure compliance with environmental laws and regulations
• seek certification of its environmental management system by an external third party organization
• make a self-determination of conformance

Accreditation is seen as a company’s commitment to the environment and it’s handling of all waste produced in an environmentally friendly manner.

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SAFE CONTRACTOR

Safe contractor is a health & safety accreditation scheme available for contractors. It serves the purpose for demonstrating to clients that a company has the necessary procedures for safe provision of its services because of a company’s policies, methods and worked examples with regards to the correct implementation of health & safety.

Every organisation has a legal obligation to ensure that any contractor visiting their premises operates in a safe way, therefore there is a need to assess a contractor’s health & safety arrangements. Safe Contractor is the premier organisation for these rigorous assessments to be carried out, and accreditation to the scheme shows a companies high standard of excellence.

Safe Contractor is operated by National Britannia, who are one of the world’s leading safety, health & environmental risk management organisations. Operating on behalf of the HSE (Health & Safety Executive), National Britannia are responsible for processing every reportable accident within the UK.

Orion Cleaning & Support Services accreditation to Safe Contractor means that our clients, and any potential clients looking to use us can rest assured that we conform to best Health & Safety practice, and have all the necessary tools in place to ensure the working environment we are in is covered by our approved methods.

• Daily office cleaning
• Window cleaning
• Janitorial supplies
• Hard floor maintenance
• Carpet and upholstery cleaning
• Washroom services
• Recycling and waste management
• Computers and telephone cleaning
• Graffiti removal
• Grounds and building maintenance

• Quality Assurance
• Health and Safety
• Environmental Responsibility
• Equal Opportunities
• Employees
• Training